Customer Service

Standard Accounts

Dial *611 from your cell phone

(800) 922-0204
Monday-Sunday 6am-11pm
Emergency Service Hours
Monday-Sunday 11pm-6am

Address

Verizon Wireless
Customer Service Department
777 Big Timber Road
Elgin, IL 60123

Shortcuts from Your Phone

#BAL (#225) + send Check Balance
#MIN (#646) + send Minutes Used
#PMT (#768) + send Make Payment

Prepaid Accounts

Dial *611 from your cell phone

(888) 294-6804
24 hours a day, 7 days a week

Address

Verizon Wireless
ATTN: Prepaid Customer Service
PO Box 1037
Folsom, CA 95763-1037

Shortcuts from Your Phone

*611 + send Check Balance
*86 + send Voice Mail
#PMT (#768) + send Make Payment

Use our quick contact form to contact us.

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